Creating a 5 Star Customer Experience

Give your sales department an assist by providing your customers with a 5 Star experience. In one short session you can learn how to use the time you already spend on customer support to your best advantage. My take-away tips will help you create loyal, repeat customers and free marketing tools for your business, making each customer feel like a vital, valued client. And all with minimal effort on your part.

From your first response until after the ticket closes, every customer should feel like one in a million and I’ll show you how!

Speaker

About Michele Butcher-Jones

Michele Jones is the President of 13Core, LLC, Southern Illinois premier web and marketing agency. She is a lover of all things Open Source, a WordPress Core Contributor, an international speaker, and an avid campaigner to leave the world in a better, safer, and more inclusive place. She has spent over a decade building and maintaining high performing, beautifully accessible websites that will grow your online presence. You will not find anyone in Southern Illinois who is more on the cutting edge of website management. Her passion for making the web a better place doesn’t stop there! She gives back to the WordPress Community as a Meetup Organizer for St Louis and the Lead Organizer for the Southern Illinois WordPress Meetup. She is also one half of the WonderWomen in WordPress Newsletter. Michele is typically up for any type of contributing to the WordPress Community often as a speaker, volunteer, answering questions in the forums, and teaching WordPress to beginners. Now that she is an empty nester, Michele is spending her time as a photographer, traveler, emergency responder, and an avid collector of jewelry. She is currently working on her first book set to be completed in 2025, and is always down for an adventure, especially if it involves great food or drinks. Her passion for making the web a better place doesn’t stop there! She gives back to the WordPress Community as a Meetup Organizer for St Louis and the Lead Organizer for the Southern Illinois WordPress Meetup. She is also one half of the WonderWomen in WordPress Newsletter. Michele is typically up for any type of contributing to the WordPress Community often as a speaker, volunteer, answering questions in the forums, and teaching WordPress to beginners. Now that she is an empty nester, Michele is spending her time as a photographer, traveler, emergency responder, and an avid collector of jewelry. She is currently working on her first book set to be completed in 2025, and is always down for an adventure, especially if it involves great food or drinks. Her passion for making the web a better place doesn’t stop there! She gives back to the WordPress Community as a Meetup Organizer for St Louis and the Lead Organizer for the Southern Illinois WordPress Meetup. She is also one half of the WonderWomen in WordPress Newsletter. Michele is typically up for any type of contributing to the WordPress Community often as a speaker, volunteer, answering questions in the forums, and teaching WordPress to beginners. Now that she is an empty nester, Michele is spending her time as a photographer, traveler, emergency responder, and an avid collector of jewelry. She is currently working on her first book set to be completed in 2025, and is always down for an adventure, especially if it involves great food or drinks.